AVIOR Privacy Policy

Last Updated: June 2026

AVIOR ("Application", "App", "We", "Our", or "Us") is a healthcare operations and patient support management platform designed exclusively for authorized organizational users. This Privacy Policy explains how information is collected, used, stored, and protected when using the AVIOR mobile application and associated web platform.

1. Application Access

AVIOR is intended solely for authorized users approved by the organization administrator.

The application does not provide public registration, self-signup, or account creation functionality. User accounts are created and managed by authorized administrators.

2. Information We Collect

Employee Information

• Employee Name
• Employee ID
• Designation
• Region and HQ Information
• Login Credentials

Patient Information

• Patient Name
• Mobile Number
• Age
• Gender
• Patient Identifier (UID)

Healthcare & Operational Information

• Doctor Details
• Product / Brand Information
• Medicine Purchase Dates
• Quantity Information
• Due Dates and Reminder Information
• Stockist Information

Technical Information

• Device Type
• Mobile Operating System
• App Version
• IP Address
• Application Usage Logs

3. How We Use Information

Information collected through AVIOR is used for:

• Patient support program management
• Medicine purchase tracking
• Reminder generation and follow-up activities
• Employee activity management
• Reporting and analytics
• System administration
• Application security and performance monitoring
• Customer support and troubleshooting

4. Notifications

The application may send notifications related to:

• Upcoming medicine purchase reminders
• Patient follow-up activities
• Operational alerts
• System announcements

Notifications are sent only to authorized users of the platform.

5. Data Sharing

We do not sell, rent, or trade personal information.

Information may be shared only with:

• Authorized organizational administrators
• Authorized employees using the platform
• Technology service providers supporting the application
• Government or regulatory authorities when legally required

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

Information is retained only for as long as required for business operations, legal obligations, reporting requirements, or organizational purposes.

8. User Rights

Authorized users may request correction or update of their information through their organization administrator.

Requests related to account management or data access should be directed to the organization managing the AVIOR platform.

9. Third-Party Services

The application may utilize third-party services including:

• Cloud Hosting Services
• Analytics Services
• Push Notification Services

These providers process information in accordance with their respective privacy policies.

10. Children's Privacy

AVIOR is intended for business and organizational use only and is not directed toward children under the age of 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.

12. Contact Information

By using the AVIOR application, authorized users acknowledge and agree to this Privacy Policy.